Terms & conditions.
Information, not a contract. Everything on this site: services, hours, brands, offers, and rebates, is provided as general information and can change without notice. Manufacturer rebates and promotions are controlled by their manufacturers, carry their own terms and expiration dates, and are honored as published on the manufacturer's own claim site. A price becomes a price when we quote it to you directly.
Financing belongs to the providers. Every financing and lease-to-own application is made directly with the provider on their own site under their own terms. Approvals, denials, terms, and payments come from them, not from Wheels Up Front. Lease-to-own arrangements generally cost more than paying cash.
Warranty details live at the counter. Warranty programs described on this site are summaries. Full descriptions, requirements, and limitations are available in store, and those documents control.
Text messaging terms. Wheels Up Front is the trade name of two companies: Wheels Up Front 2 LLC, doing business as Wheels Up Front at 2019 S. SE Loop 323, Tyler, TX 75701, and WheelsUpFront LLC, doing business as Wheels Up Front at 100 S Spur 63, Longview, TX 75601. The shop you chose sends two kinds of text messages, each with its own consent box on our website forms. Non-marketing texts are about your quote request, appointment and order updates, and service notifications. Marketing texts are about special offers, discounts, and service updates. You choose one, both, or neither. Consent is never pre-selected and is not a condition of any purchase.
How you opt in. By ticking the relevant consent box on the quote form or contact form at wheelsupfront.com and providing your mobile number, or by texting us first. If you tick neither box, we contact you by phone call or email only.
Message frequency and cost. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages only in reply to a request you sent or about work you booked; message frequency may vary, and is typically a few messages per request. If you opted in to marketing texts, you will receive occasional offers, no more than a few per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
How to opt out and get help. You can cancel the SMS service at any time. Just text "STOP" to the number that messaged you. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at tyler@wheelsupfront.com, (903) 500-8557 (Tyler) or (903) 500-9626 (Longview).
Carriers. Carriers are not liable for delayed or undelivered messages.
Privacy. If you have any questions regarding privacy, please read our privacy policy: wheelsupfront.com/privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Vehicles shown. Vehicles pictured on this site are illustrative. Trademarks belong to their owners, and no manufacturer sponsors or endorses Wheels Up Front.