2 locations serving East Texas Tyler (903) 500-8557  ·  Longview (903) 500-9626
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Blue Cognito control arms and front suspension under a lifted truck at Wheels Up Front

Brakes and suspension

Shocks vs struts

A shock absorber only controls bounce. A strut does that job too, but it's also a structural part of the suspension that holds the spring and keeps the wheel aligned. Most vehicles use struts up front and either shocks or struts in the rear. Monroe says to have them inspected around 50,000 miles.

We replace shocks and struts at our Tyler and Longview shops on cars, trucks and lifted rigs. A suspension inspection takes about 30 minutes, and shocks or struts take about two hours.

What's the difference between shocks and struts?

A shock absorber controls how fast the springs move, so the vehicle doesn't keep bouncing after a bump. A strut does that too, but it's also part of the structure. Monroe explains that struts "provide structural support for the vehicle suspension, support the spring, and hold the tire in an aligned position."

Here's the easy version. Pull a shock off and the truck still stands there on its springs, just bouncier. Pull a strut off and that corner of the car sits down on the ground like a tired dog. That's also why strut work usually means an alignment afterward, and shock work usually doesn't.

Shocks vs struts. Descriptions from Monroe; job times are ours.
Shock absorberStrut
Main jobControls spring and suspension movementControls movement and holds up the suspension
Holds the springNoYes
Affects alignmentNoYes, alignment after replacement
Where you find itRear of many trucks, all four on someFront of most cars, SUVs and many trucks
Our job timeAbout 2 hoursAbout 2 hours

How long do shocks last?

Shocks and struts wear gradually, so there's no single mileage where they fail. Monroe's guidance is to have them inspected once a year, and to take a close look once they've been in service around 50,000 miles. Towing, heavy loads, ranch roads and big tires wear them faster.

The trouble is that they wear so slowly you adapt. You don't notice the ride getting worse any more than you notice yourself getting older, until one day a passenger asks why the truck handles like a waterbed on a trailer.

Rough Country N3 shock absorber mounted next to the coil spring on a truck at the Wheels Up Front Tyler shop
A Rough Country shock beside the coil spring. The spring holds the weight. The shock stops it from bouncing.

Bad shocks symptoms

The clearest bad shocks symptoms are a truck that keeps bouncing after a dip, a nose that dives hard when you brake, a rear that squats when you accelerate, and tires wearing in a cupped, scalloped pattern. Fluid leaking down the outside of a shock is another giveaway.

  • Bouncing or floating after bumps and dips
  • Nose dive under braking
  • Squat when you accelerate, or sway in turns
  • Cupped tire wear, scalloped dips around the tread
  • Oil leaking down the body of the shock

Monroe lists the same set: a vehicle that "bounces or floats excessively", dives, squats, rolls or sways, leaks fluid, or wears its tires unevenly.

Signs of bad struts

Bad struts show the same bounce and dive as bad shocks, plus a few extras because they're structural: clunking over bumps from a worn mount, steering that feels vague, and tires that wear unevenly because the alignment won't stay put.

A clunk from the front corner over every speed bump is the strut mount clearing its throat. It's not dangerous on day one, but it's not going to get quieter on its own. Pair that with a spongy ride and it's inspection time.

Bouncy, clunky or wearing tires funny? A 30-minute suspension inspection tells you what's worn. See suspension repair in Tyler and Longview.

Blue Cognito upper control arm above a coil-over shock on a lifted truck
A Cognito upper control arm over a coil-over. On lifted trucks the shocks and arms work harder, so they get checked more often.

When to replace shocks and struts

Replace shocks and struts when an inspection finds leaks, weak damping, a damaged mount, or the bounce, dive and cupped wear above. Replace them in pairs, both fronts or both rears, so the two sides behave the same. After struts, get an alignment.

  1. Inspect yearly, and any time the truck is in for tires, brakes or an alignment.
  2. Look closely around 50,000 miles, sooner for towing and off-road use.
  3. Replace in pairs on the same axle.
  4. Align after struts, because the strut holds the wheel's position.

On lifted trucks, longer travel and heavier tires put more work on the shocks. If you're running a lift, the shocks that came with it are worth checking before the factory ones would have needed it. The rest of the front end matters too, which we cover in our suspension repair work.

Rough Country steering stabilizer mounted on the front axle of a truck
A steering stabilizer is a shock turned sideways for the steering. Same idea: it calms things down.

What we see under the truck

Worn shocks rarely travel alone. By the time a truck bounces, there's often a bushing, a ball joint or a sway bar link worn right along with them, because suspension parts work as one unit.

Chellcie Dean brought a truck with a history to our Tyler shop: "Struts and shocks were bad, control arm issues, ball joints and some bushings all needed replacing as well as the A arm that was darn near rubbing on my shocks!" And Zane, from our Longview reviews, came in for shocks on his truck and wrote that we did "a fantastic job trimming my truck so I wouldn't run anywhere and installing some shocks on my truck."

Shock and strut questions

Can I replace just one shock or strut?
It's best to replace them in pairs on the same axle, so both sides of the vehicle respond the same way over bumps and in turns.
Do I need an alignment after replacing struts?
Yes. Struts hold the wheel's position, so replacing them changes the alignment. Shocks usually don't need one.
How long does it take to replace shocks or struts?
About two hours at our shops, after a suspension inspection that takes about 30 minutes.
Is it safe to drive with bad shocks?
You can drive on worn shocks short term, but stopping distances and control suffer, especially in an emergency stop or on rough roads. Get them inspected soon.
The Wheels Up Front shop on Spur 63 in Longview, Texas, with its wall of wheels
Our Longview shop, 100 S Spur 63. Open Monday to Saturday 8 to 6:30, Sunday 11 to 3.

Bounce, dive or clunk? We inspect the whole front end and quote it before any work starts. See suspension repair in Tyler and Longview, or call Tyler at (903) 500-8557 or Longview at (903) 500-9626.